How it works
Everything starts with a message. There's no walk-in counter listed, so files, questions and quotes are handled online, and collection or handoff is arranged once a job is confirmed.
Steps from inquiry to finished print
-
Get in touch
Use the inquiry form to describe the part, what it's for and roughly how big it is. Say whether you have a file.
-
Share the details
We'll ask for anything missing, such as the model file, measurements, photos or a preferred color.
-
Review the quote
The quote covers material, print time, any design work and an estimated timeframe. Nothing is printed until you agree to it.
-
Printing and checks
The part is printed, supports are removed, and it's checked against your measurements or file.
-
Collection or handoff
How the finished piece gets to you is agreed when the quote is confirmed.
Preparing a file
A little preparation makes quotes faster and parts more accurate.
- Export as STL or 3MF, with units in millimetres.
- List the measurements that must be exact, such as hole sizes or the gap a part has to fit into.
- Say which side will be visible, so supports can go elsewhere.
- For parts that fit together, mention how tight the fit should be.
No file at all?
Send a sketch with measurements, or photos of the original part beside a ruler. Simple shapes can often be modeled from that.
Common questions
What file types can I send?
STL, 3MF and OBJ are the easiest. If you have a CAD format such as STEP, mention it and we'll say whether it can be used directly.
Can you print something I found online?
Yes, if the file's license allows it. Many free models are for personal use only, so include the link where you found it.
How long does a print take?
A small part can print in under an hour. A large or very detailed model can take many hours, and some jobs need more than one print. The quote includes an estimate.
How much does it cost?
It depends on material, print time and any design work. Describe the part and you'll get a quote before anything is printed.
Can you match a specific color?
Colors depend on the filament available. Tell us the color you want and we'll say what's closest.
Is a printed part as strong as a molded one?
Usually not quite. Printed parts are weakest between layers, so orientation and infill matter. For parts that take load, say how they'll be used and the settings will be chosen for strength.